Trust & Access

Verification Process

Compatriot uses staged verification to help protect participation quality, reduce abuse, and make sure administrative access is granted only to the right government users.

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Compatriot Guide

Citizen verification

Citizen registration uses an email OTP flow and identity fields such as phone number, residence, origin, and NIN to create a more trustworthy participation environment.

Start with basic profile details

Verify email with a one-time code

Complete residence and origin information before activation

Compatriot Guide

Admin verification

Administrative access is more tightly controlled because agency users can create consultations, manage drafts, and publish public outcomes on behalf of institutions.

Admins register with agency assignment

Tenant or subdomain access is checked during login

Two-factor authentication is required for sign-in

Compatriot Guide

Why this matters

The verification flow helps maintain confidence in the platform by protecting public consultations from impersonation, unauthorized editing, and low-quality administrative access.

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